Suing the roofer - The roofer doesn’t make the shingles, If you told him that you want a black shingle and he installed a white shingle…then it would be a different story. It sounds like he did what he promised to do. What exactly does his contract say, and what does the fine print with the shingle company say.
Suing the manufacturer - google Certainteed New Horizon’s - the shingles cracked / fell apart sometimes as early as 8yrs. old. Some people only recieved a few hundred dollars back because the problem was said to be “cosmetic”. It didn’t leak. So, it would be highly unlikely that certainteed would pay to remove and replace your roof because you don’t like the color.
The challenges with picking a shingle color for your roofing project.
This goes for all customers / contractors…
A lot of variables.
-Samples are viewed as close as a few ft. away
-If the roofer put the sample board on the roof while you stood on the ground
…it would look to small to even make a decision
-Brochures - the pictures never look exactly how the roof looks in real life
-Sun - The roof looks totally different when it has the sun shining at different angles / what time of the day
-Weather - the color looks way different when they are wet or damp
-Existing homes with the same color shingle - they usually have different color siding /
shudders / etc. Unless it is the same exact house, but still shingle color fades once installed,
and what’s in the background. Trees/forest vs. a home with no tree’s and just blue sky. Does
the home sit 200yds away from the rd. vs. a home that is 30 yds.
- Roof Pitch / Angle - A shingle installed on a 4/12 roof looks completely different vs. the same
shingle installed on a 12/12.
-Opinions - what some people call gray, others see it as brown. I call my truck brown, but
some of the workers call it gray, some say it’s tan. Who is wrong and who is right? Manufacturer
may call it almond.
- Architectural shingles - they have a dimensional / 3d look. Even a architectural shingle that has only
one granule color (none that I know of, there is always 2 or more)…will look different because of the shading dimensional effect.
Manufacture color match- one may love the color that the neighbor got on there home 6 yrs ago but that same color and brand may have changed the pattern/granule color blend. This is mentioned in the warranty fine print.
- Location - shingle manufacturer’s have multiple factories across America etc. A sample board that
was made from shingles in Pennsylvania, may look a little different vs. the one made in a factory that’s a state or two away.
-Age of sample boards/ Is the sample board brand new or has it been dropped a bunch of times, dropped in the mud and cleaned off, coffee spilled on it etc.
Emotions- how did the overall project go. If you feel the contractor did a horrible job as far as crushing the flowers,
Putting the dumpster in the grass, caused a flat tire from nails laying around etc. I would feel a different set of emotions when looking at the finished product/color vs. looking at the finished roof from a contractor that operated a smooth operation and didn’t cause any headaches for me. I would be looking and expecting something wrong vs. excited to admire the finished product of the professionals I chose to work on my home.
-Faulty sample board - I am sure it is 1 in a million, but somewhere a sample board was made with
the wrong color labels.
-area of the home - was the sample set up against the siding that gets a lot of shade or the siding
that is faded on one side of the house.
- Camera’s - even if you post a few pictures…it would be hard to tell because different camera’s / exposures can make a picture look way different vs. real life.
When did you first see the shingles installed on the roof. Did they finish in a day or did you see them
after they installed 1/4 to 1/2 of the roof. What did you think at that time / or what did you say to the contractor.
We could go on and on, but at this point I don’t think anybody is going to give you the answer
that you want and maybe deserve. If the contractor decided to get a lawyer to defend himself in court…the lawyer would bring up all of these points and probably even a lot more.
If you sue the manufacturer, that’s about impossible to win. I imagine they have a few full time lawyers on the staff. I imagine you aren’t the only person that this has happened to or feel the way that you do about the finished product.
Unfortunately you don’t have a lot of options. Is it worth it to pay to have it removed and another color installed, or is it something that you can get used to and are more upset about the situation and how you feel that you have been treated? Do you plan on moving in the next few years… or do you plan on living in that home for the remainder of your life here on earth. I say that because I see people with houses painted pink, so someone may absolutely love how your color looks and may purchase the home because of that.
It is a horrible situation, because a roof is a huge investment and it’s not as fun as buying a new vehicle, but you expect some joy from the large investment. I’m not sure what option is best for you but I think a lawsuit would eat up a lot of time and money with very minimal chance of winning. I wish you the best with whatever you decide to do and check back in and write a post about the final result with this dilemma.