After much research on roofing companies in my area and on shingle manufacturers, I hired a company to install CertainTeed Landmark in Weathered Wood (non-MaxDef) on my home. The actual samples I was shown and the sample board showed a shingle with a darker brown overall color to it.
Unfortunately, what they installed was a much lighter and gray color shingle that does not match my brick or siding at all. The roofing company says it’s Weathered Wood, and the manufacturer took a sample from the roof and says it’s within specifications, just that I must have been shown an older sample that they don’t make any longer. It’s really not even close - brown vs gray. I’d post a pic but it won’t allow me to link.
So far no one has owned up to their mistake and offered to make it right. Has anyone else experienced this issue? It’s frustrating to do so much homework, then in the end the companies screw up.