I just get into the situation that the insurance adjuster denied to pay for the full roof replacement, just pay for repair (the roof is totaled). When i call in to request for re-inspection, even thought I already email them all the pictures showing the roof has hail damages, they asked if i am a public adjuster to begin with. As i know of, here in Texas, we do not need to have license to talk to them on the residential claim. The property is in Dallas, TX. Have anyone of you run into that situation and how do you handle it.
Thank for sharing