O&P template statement

I’m new to the roofing game as of Oct. I have been lurking here for a bit over a month and really appreciate all of you who post helpful info for us that are still learning. I work with supplementing and compliance and have loads to learn. I had recently come across a post here about O&P which had a very brief statement of how the property owner could request O&P but I cannot find it now. Can someone direct me to the post if they know what statement I might be referring to? Thank you again for sharing your expertise and knowledge!

I have a letter, if you want to send me your email address I would be happy to send it to you.

Look at the Supplement Tool for Restoration AI www.restorationai.com

There are multiple statements in the tool for O&P.