Hi - I’m a newbie.
We’ve just had a totally new roof put on our house and with the first heavy rain of the year the tiles began to leak. Our builder said that it must be a problem with the tiles and so he invited inspectors of the tiles to come and check. At the meeting they removed some of the tiles and indeed the underside of the tiles was damp. They accepted that seemed to be aproblem and said that this was completely natural process for the tiles to behave as such and that the rain of that instance was exceptionally heavy and caused them to leak. Now to me that’s totally unacceptabnle and we are insisting on new tiles. Our builder is in a very difficult position as it seems other houses that he built using the same tiles have also leaked.
The manufacturers have offered us a deal whereabouts they will seal the roof with resin and offer us the same 30 years guarantee.
Please has anyone else had a similar situation with their tiles? Or any helpful comments because we are in a real mess about this.