Presentation,presentation,presentation.Chances are you are already more professional than the complex manager.(Guaranteed) So that should be in the bag.
1.Be professional,clean cut and obviously on time.
2.Have a company packet;
c.Insurance Certificates,bonds etc.
e.References (At least 10 with addresses and phone #)
Prior to your meeting walk the premises.Get a feel for the job.Come up with a working and functioning approach to the job site.
Take into consideration ;
The last thing you want is to interfere with the residents’ way of life.You can interfere by ;
a.Blocking parking spots,lanes,fire hydrants,mail boxes etc.Anytime you cause an inconvenience you will hear about it and complaints will be made.Look at your job site and come up with a strategy not to interfere completely with these areas.
b.Debris, Contain your debris and devise a plan not to interfere completely with your debris removal.Take extreme measures to keep your job site clean and clear of debris.If debris is present remove it in a very timely manner without completely interfering with management or the residents.
c.Entry ways and exits by foot traffic,don’t block side walks,entry ways or exits completely interfering with the residents typical and usual daily activities.
d.Personal property,Keep in constant communication with management during the restoration process.Have management post signs and warnings telling tenants to move personal property off decks,sidewalk areas,patios etc.And if the tenant has not moved property then move it and return it to its original place once the job site is cleared daily.
e.Complex property,Use tarps,plywood and go to extreme lengths showing management and the tenants that your there to prevent damage and you will do so in a manner that’s beneficial to the preservation of their property.
f.Equipment placement,Look at your job site and determine where your trucks,equipment,dumpsters etc can be placed during and after daily roof practices without completely interfering with management and the tenants.
g.Safety,When moving equipment have spotters to assist with the movement of equipment,cones should be used,caution tape etc.Close off areas affected by tear off such as the possibility of falling debris.But do so in a manner that is not completely interfering with management or the tenants.
REMEMBER VERY IMPORTANT;
Your not only representing your image but you are providing a service.With that service comes pacification.You are there not only containing your job site but your handling management,maintenance personnel and about several hundred different personalities of the tenants.
I recommend a safety meeting every morning.All OSHA requirements and restrictions MUST be followed to a “T”.Your competition WILL be watching and if they catch you slipping OSHA will be on site.
I have handled about 30 or so complex reroofs.And I can say in total honesty they are not all the same.Some may say just roof it but complexes bring their own difficulties to the table.Instead of a single homeowner your faced with multiple personalities who have one thing on their minds,to continue life uninterrupted.So when you have that many personalities and you throw noise,confusion,trucks,trailers,debris,shingle trucks and roofers in the mix then there is potential for melt down.But keeping your wits and sticking to a previous arranged plan that best suits the job site,management and tenants then it can be a success with minimal amount of stress.
I have never just been the single contractor called.I have competed with multiple contractors when doing large scale complexes.I can only remember one that I dealt with a decision maker.
These large scale complexes are owned by doctors,lawyers and developers.They usually have a board of directors who make the final decisions.
So I feel very strongly that if you take this information and use what you can and maybe apply it to your approach it can help you win the contract.
I have found that if you categorize all these details and work them into your presentation providing a detailed,legible order of approach on paper you I’ll beat out other contractors who just want to get’r done.
Good luck in your new adventure.