Can you please help me figure out if we have a problem with our new roof?
We had our roof replaced about a year ago. Ours is a split-entry house with a fairly low roof pitch. The top level of our house has the kitchen (among other rooms) where there’s a door that leads out onto our “upper level” deck. If you’re tall enough and standing on the deck, at this level you can reach up and touch the (also recently installed) gutters.
Anyway, ever since we had the roof done, if we get any snow at all – like the 4 inches we had on Monday – the door to the deck sticks so badly we can barely get it open. When there’s no snow, there’s no problem with the door regardless of temperature or humidity. But when there’s snow on the roof, the door doesn’t work.
My husband believes this isn’t a roof problem. But what else would explain its sudden problem with snowfall? Previous to this, we could get a foot of snow on the roof and the door was fine.
If this IS a roof problem, what could the problem be? How would we need the roofing contractor to remedy this?
Help! Thank you so much!