My company offers a 2 year installation warranty on our roofs. I’ve run across other companies that have 5, 10 and even 15 year installation warranties.
As a businessman I have to have a balance between providing quality products with a quality installation vs cost of covering my installation warranty.
I’ve never had a problem over coming another roofers longer warranty when a prospect mentions it to me. It just gets me thinking sometimes.
Why is he offering such a long warranty!
To me, it seems that if you install your roof correctly the first time it’s not going to leak due to your installation methods. And if there is a problem industry studies show it happens within the first 2 years after installation on average.
With this knowledge, Id personally feel like I was Chris Farely in Tommy Boy when he was talking about the box that had “POOP” in it. On the outside of the box is had a warranty for the POOP. Get it? Is the 5,10 and 15 year warranty just a weak closing tool designed to provide a false sense of security for a home owner?
If your a well known roofer that’s been around for say 20 years wouldn’t that already be established in your community? So you couldn’t use such a long warranty to communicate that you’ll be around in 10 years should their roof leak at 9 years 364 days.
Another thing that comes to mind is roof maintenance, what if the home owner never cleans his gutters or keeps his roof clean from debris. This can cause decay and eventually leaking in problem areas. So the roof leaks and you get a call, you go out and now you have to explain to them the real reason the roof is leaking. Perhaps they might think your blaming the leak on something else so you don’t’ have to fix it under your warranty. Just a thought. Ever happen to anyone?