We recently had a roof installed. The crew was very unreliable and didn’t seem to be doing a very professional job. We had a friend who knows more about roofing than we do looked at it, and said there were a lot of problems. We had photos taken and showed them to the company owner. He said the installation was within the manufacturer’s specifications.
I contacted the manufacturer, and in a nutshell, it is not. Beyond that, there was just some shoddy workmanship may cause damage to the house.
We had an inspector come out (his company will not be doing the work so, we feel he’s being up-front with us) and he told us it was poorly done, out of spec and wouldn’t be covered by the manufacturer’s warranty should we ever have to file a claim. He also said we shouldn’t wait to long to address the issues, it’s that bad.
We contacted the owner and told him we had an assessment of the roof and would share with him the written report and discuss options. He is now threatening us - liens, lawyers, etc.
As a home owner who’s looking at a double digit expense, we felt it was within our right to make sure the job was done properly.
How do these things normally end? What’s the best way to proceed?
Thanks for any help you can provide.