I hate w
At least you got a response. Usually, you just never hear back from the potential customer. Your response should be to thank them for letting you give them a quote. Ask for a referral.
You’re very welcome, if there is anything we can do for you in the future let us know.
Exactly . Some people don’t even respond .
I thank them for the reply. I also ask them what the determining factor was in them making that decision. Helps me figure out what might have gone wrong or what I could change in the future on other prospective jobs.