Our roof was replaced 4 years ago. Recently I discovered that our roof was installed with two different color shingles. I then contacted the roof company that did the roof replacement for us. They admitted it was a human error but refused to admit it is their responsibility. They told me that they had initiated a warranty claim with the shingle manufacturer and they don’t expect to hear anything back from the manufacturer for at least 30 days.
Does anyone have experience on dealing with this type of issue? Any suggestion or advice? Do you think I should go to small claim/justice court myself or get attorney’s help on this matter?