Hail damage and policy inception

There is tons of hail damage on a roof, and after the 3rd party field adjuster approved it for full replacement the desk adjuster just sent me this:

there are indicators the damage to this property occurred prior to the policy inception and the status is that this detail is being reviewed for validation.

What can I do ?

Thanks!!

Verify when the last hail storm came to your area.

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If the statement is true, you can use the active policy of when the event occurs. Check with your state limitations

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Where do you guys order hail reports from?

Thanks!

CoreLogic has proven to be one of the most accurate.

Insurance company agreed to policy without appraisal, therefore, claim of existing damage prior to inception is likely irrelevant. Got a good and confirmed hail date? If not, get one.