So I’m a homeowner from Colorado. Recently , we had a roofer come to our home and talk to us about getting a new roof, filing a claim with our insurance, etc. He broke out a contingency form (we didn’t know what it was at the time) and my wife signed it.
We filed a claim with insurance, an adjuster came out a few days later, this guy walked the house with the adjuster. The adjuster submitted the info, insurance approved the new roof, and it brings us to the present.
We’re pretty leery of storm chasers and honestly have no idea of whether this guy/his company, are good. The offer the insurance company gave us was great and we felt it was better (safer) to go that route instead. We tell this guy that, and he basically says “no dice, you signed a contract with me.” Well, we haven’t given his co. the quote from the insurance company at all, so technically, the contingency agreement has no scope attached to it, no pricing etc.
My final call with him was, “We’re really not interested in moving forward with your company at this time.” To which he replied, “ok, well, we’ll be in touch and Happy Holidays” (in which, I infer an implied threat of action)
*side note: for the life of us, we can’t find the contingency agreement around the house and he won’t send us a copy of it
We really want to be good, honest people. What are our options? Does a contingency agreement tie us in to going forward with his company, particularly when he didn’t do any adjusting and their was no money/scope/anything-more-than-possability attached to it?
We’re pretty anxious and are looking for some answers. Thanks for the help.