Thank you for your reply. Yes, I definitely have never had a homeowner ask me to call their adjuster for them about this. I definitely want to do everything according to following the laws. When I meet adjusters the homeowners request it. I am always kind and professional. I don’t have a homeowner file a claim unless there’s real damage and a CAT date. Different insurance require different damage. State Farm needs 6 hail hits/sq. Allstate needs 12 I recall. I understand how busy adjusters are therefore I don’t waste their time. I’m no expert but I will say that in the past 3 years I’ve never had a claim denied. I’ve been involved where half the roof got covered and then they send an engineer out (upon homeowner request not me) and the engineer covers the rest. I did not feel comfortable calling the homeowners adjuster as I did feel it was not my job. I’ve just never dealt with this before. That’s why I posted on here to get advice.