In the past six months, Farmers has been denying wind damage claims that we see consistently getting approved by other carriers for homes with similar or less damage. We had one situation last week where they approved repair of 64 individual shingles on what we felt was a non-repairable roof. There were leaks in 3 or 4 interior rooms which they agreed to pay for. What was even more odd was the Farmers’ Adjuster tore off around 10 shingles which led us and the Homeowner to believe they were going to total the roof.
Our experience with Farmers is with multiple Adjusters and two different states.
Was wondering if anyone else has had similar experience with this company and had any idea(s) why they’ve taken this stance so dramatically different than any of the other insurance companies.