quick and to the point. can an adjuster ask me for my suppliers prices. he is saying my prices for certain items are higher than his xactimate prices, and is acting like he wants me to (work) with him to come to an agreement on the final estimate. I feel like my pricing is mine to set as long as it is fair and that I shouldn’t change my pricing. but I’m not so familiar with this process being that I have just started to take on insurance jobs and have mainly done the roof work in the past as opposed to doing the paperwork and dealing with the insurance companies. this insurance agent is from travelers Lloyds of texas if that helps. thanks in advance.
I’ve never had an insurance adjuster asking for a suppliers pricing. Xactimate prices are usually on point or even higher then suppliers pricing. Most insurance adjusters will work with you if pricing is somewhat close. Is it a multi facet job or just roofing. I always made sure the adjuster was aware of any siding and gutter damage. The insurance company will normally add 10 percent for overhead and 10 percent for profit if you are acting as a general contractor on multiple types of damage. That almost always puts the number that is workable. Roofing Long Island
Your dealing with Lloyds, whole other story. Since you aren’t experienced with insurance work, the overall answer here would take longer than I have at the moment. I wouldn’t give them my material prices. Assuming your pricing is reasonable, and within a reasonable range of theirs, I would have the HO tell their insurance to approve the claim and leave you alone. It could boil down to either you want the job at their price or you walk away as well.
I agree with Authentic_Dad, I wouldn’t give it to them either. I have been asked of this by a lot of adjusters, and my short answer is none of your f’n business. I know that sounds harsh, but this is a retail market and nothing can be done at cost if you expect to stay in business. A good argument is if they want to use Xactimate and you are using Xactimate the numbers are already justified and validated by the software. Which in my experience Xactimate will back up for itself. The other alternative is you do away with Xactimate completely and write a new cash estimate based on cost, and adding your accepted profit margin. Most industries it is 40%.
does this apply to the HO as well?
I have a HO that wants a break down of my cost ect… I am not going to give her a penny and dime breakdown, what type of response would you tell the HO, if they are trying to withhold the money owed until I produce such list?
Do you write your estimates with Xactimate? I’ve come across a few homeowner’s who want to know what we pay, I just provide them with our Xactimate.
HO’s have full access to their loss sheets which are itemized. I try to steer clear of giving homeowners MY Xactimate estimate because mine has a bunch of supplements and are usually Alot more than the insurance estimate and usually homeowners dont fully understand the supplementing process. So once I go over supp. approval with the adj, and we come to an agreement, I just have our office send the final insurance estimate with my approved supps to the homeowner.